A cab driver taught me a million dollar ***son iner satisfa and expectation. Motivationalspeakers charge thousands of dollars to i**art his kindof training to corporate executives and staff. It e a$ 12 taxi ride.I had flown into Dallas for the sole purpose ofcalling on a t. Time was of the essend my planincluded a quick turnaround trip fro m and back to theairport. A spot***s cab pulled up. The driver rushed toopen. the passenger door for me and made sure I wasfortably seated before he closed the door. As he gotin the driver’ s seat, he mentiohat the ly fol? ded Wall Street Journal o me was for my use. Hethen showed me several tapes and asked me what type ofmusic I would enjoy. Well! I looked around for a “ ? did Camera!” Wouldn’ t you? I could not ***ieve theservice I was receiving! I took the opportunity to say,“ Obviously you take great pride in your work. You musthave a story to tell.”“ You bet, ” he replied, “ I used to be in Corpo? rate America. But I got tired of thinking my best wouldnever be good enough. I decided to find my niche i n lifewhere I could feel proud of being the best I could be. Iknew I would never be a rocket stist, but I lovedriving cars, being of servid feeling like I havedone a full day’ s work and do well.“ I evaluate my personal assets and... Wham! I became a cab driver. Ohing I know for sure, to begood in my business I could si**ly just meet the expec? tat ions of my passengers. But, to be GREAT in my bus? iness, I have to EXCE** the er ’ sexpectations! I like both the sound and the return of be? ing ‘ great’ better than just getting by on ‘ average’ . ”Did I tip him big time? You bet! Corporate Ameri? ca’ s loss is the traveling folk’ s friend! 热词空间executive n. 主管, 行政官; 行政部门a. 行政的turnaround n. 转向, 回车道, 转变模?全体的,共同的 (本章完)
